TLIF0002 – Administer chain of responsibility policies and procedures

Q: Who is this course designed for?

Supervisors & Managers

Delivery Type

Classroom and Workplace Project

Course Cost:

$300.00 per person (minimum 4 people)

NB: Travel costs shall be added for onsite training outside of a 50km radius of Brisbane CBD.

Unit Description

This unit involves the skills and knowledge required to identify, apply and follow chain of responsibility policies and procedures in a supervisory role in relation to heavy vehicles.

It includes explaining the chain of responsibility features and administering the requirements in the Heavy Vehicle National Law (HVNL) and regulations or applicable state/territory law and regulations. It also involves administering and monitoring chain of responsibility workplace policies and procedures, and identifying and reporting chain of responsibility breaches.

Work is performed under general supervision.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Q: How will I be assessed?

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Online assessment is not suitable for final assessment of this unit of competency.

Knowledge Evidence Requirements

Evidence of competency must be demonstrated in this unit and satisfy all of the requirements of the elements and performance criteria include knowledge of:

  • action required when possible breaches of the chain of responsibility are identified
  • consequences of non-compliance with the chain of responsibility
  • roles including
  • duties within the individual’s own role
  • duties performed by others under the individual’s supervision
  • duties that influence or direct other parties in the chain of responsibility
  • methods and requirements to ensure management of fatigue, speed, load restraint, mass and dimension
  • parties in the chain of responsibility including
  • consignors and consignees
  • drivers/owner drivers
  • employers, prime contractors and operators
  • loaders
  • loading managers
  • packers
  • parties in the extended liability provisions of the HVNL and regulations or applicable state/territory law and regulations
  • schedulers
  • principal obligations relating to chain of responsibility in the HVNL and regulations or applicable state/territory law and regulations including
  • consideration of traffic conditions in managing speed and fatigue
  • extended liability
  • fatigue, work and rest times
  • securing loads
  • vehicle dimension and load limits
  • what constitutes a duty, a reasonable step, a breach and a penalty to chain of responsibility regulations as they apply to a range of job roles
  • where to locate current chain of responsibility information
  • workplace policies and procedures around chain of responsibility for own job role and the range of job roles for which own job role is responsible.

Performance Evidence Requirements

Evidence of competency must be demonstrated in this unit and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

  • applying chain of responsibility obligations relating to own job role on a minimum of three occasions
  • applying and monitoring workplace policies and procedures relating to chain of responsibility in a supervisory role for a minimum of four weeks
  • preparing reports of chain of responsibility breaches on a minimum of three occasions, each about a different type of breach. 

Recognition of Prior Learning

Recognition of Prior Learning (RPL) is a method of assessing your current knowledge and skills that may have been acquired from informal training such as work history or formal training such as classroom based training.

RPL cannot be guaranteed as it is assessed on an individual basis, dependent on experience and qualifications. Should RPL not be granted, you will need to complete the work required to gain competency in the unit or course.

Recognition of prior learning could provide you with a full or part qualification, and avoid duplication of training. It could be used to identify what training you may need to complete a qualification, or could provide a pathway to higher qualifications for people who may not have access to further training.

Your RPL Assessor can discuss evidence you will need to supply with your application if you wish to have your experience recognised. In many cases, RPL will only give the off-the-job component of the unit. You may still need to meet the on-the-job component, assessed at work.

Q: What is credit transfer?

Credit transfer recognises previous formal learning (e.g. university, other qualifications). It uses an assessment of a previous course or subject that an applicant has achieved to determine whether it can be credited to the new course in which the applicant wishes to enrol.

The assessment determines the extent to which your previous course or subject is equivalent to the required learning outcomes of the desired qualification.

Q: What is a Portfolio of Evidence?

A: Typical portfolio items are listed below. In each case the evidence must be your own work and directly relate to the knowledge and skills described by the unit of competence you are seeking RPL for.

Suitable portfolio items to choose from include:

  • Samples, photographs or videos of your work
  • Letters of validation from your employers
  • On-the-job assessment record
  • Performance management report
  • Video footage of you doing tasks directly related to the unit of competence
  • Copies of documents you have completed as part of your work eg budgets, reports, memos, spread sheets, estimates etc.
  • Certified certificates from accredited vocational education and training courses
  • Certified results from other non-credited courses from various education and training providers
  • Certified certificates and statements of attainment from in-house courses sponsored by employers or professional bodies
  • Letters from employers verifying your knowledge, skill and experience
  • Letters from clients, verifying work done
  • Details of community activities involving significant responsibilities
  • Records of workplace activities

LLN Requirements

For Watto Training courses, a sound understanding of English as well as basic English speaking, reading and writing skills are required.

Pre‐Enrolment Short LLN Diagnostic Test in Reading and Numeracy is integrated into the Course Application Process. If a potential student has not completed any formal academic qualifications (e.g. Year 12 for diploma or advanced diploma) and other entry requirements, they will be directed to complete a short LLN diagnostic test in Reading and Numeracy (free of charge). Potential students who have completed the formal academic qualifications may also complete the test but this is not compulsory for them.

If a student does not achieve the recommended ACSF level for the course in Reading and/or Literacy, Watto Training will advise them of this and discuss other study options with them.

Applicants must be able to perform the following to be eligible for this course:

  • Read and interpret relevant regulations, instructions, manuals, notices and signs applicable to their role of driving operations within the road transport industry
  • Speak clearly and directly on matters related to driving operations within the road transport industry
  • Complete documents as part of duties, including completion of relevant forms
  • Identify and solve or report problems arising during the job role of driving operations within the road transport industry
  • Recognise problems that may occur in the within the job role of driving operations within the road transport industry and take appropriate action to report or resolve the problems within limits of responsibility
  • Recognise hazards and risks in a range of driving operation situations within the road transport industry.
  • Respond appropriately to any changes in equipment, standard operating procedures and the working environment.
  • Follow and apply operational and emergency plans, systems and procedures
  • Comply with applicable road safety regulations and codes of practice
  • Collect and interpret information needed during driving operations within the road transport industry within limits of responsibility
  • Follow and apply the applicable safe working requirements and WHS/OHS procedures during driving operations within the road transport industry

Technology Requirements

Candidates will require the use of a computer and the Internet. Research and further readings can be completed on the Internet and all written assessment items are to be word-processed.

NB: It is acceptable for the assessment items to be typed by an assistant, however, candidates must ensure that all work submitted is their own. Neatly hand-written assignments will also be accepted.

The following should be considered the minimum requirements;

  • Email account
  • Access to a high-speed internet connection
  • Computer
  • Operating system
    • Windows XP, Vista, Windows 7, Windows 8
    • Mac OSX 10.4 or later.
  • Internet Browser
    • Internet Explorer 7 or later
    • Firefox 3.6.3 or later
    • Safari 5.0 or later
    • Chrome 3 or later.
  • Office software program
    • Microsoft Office 2003 or later running Word, Excel and PowerPoint.
  • A printer/scanner

 Statement of Attainment 

Participants will be provided with a Statement of Attainment upon successful completion.


Morning tea is provided, as well as tea/coffee, water. If you have special dietary needs, please advise us in advance. Further some applicants choose to bring their own morning tea.

Locations (Queensland)

Option 1: Lakeside Park

Lakeside Park – located at the end of Lakeside Road, Kurwongbah Q 4503. Enter through the gates, drive to the crossroad and turn right. Follow the road all the way to the other side of the track and go to the yellow demountable building.

Lakeside Raceway

[su_gmap width=”320″ height=”200″ address=”Lakeside Park, Kurwongbah QLD 4503″]

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Directions to Training Area at Lakeside Parklakeside-park-map

Option 2: On-site

Please call Watto Training for a quote.

Unique Student Identifier (USI)

All students in this course MUST have a USI number.

A Unique Student Identifier (USI) is a reference number made up of numbers and letters that gives students access to their USI account. A USI will allow an individual’s USI account to be linked to the National Vocational Education and Training (VET) Data Collection allowing an individual to see all of their training results from all providers including all completed training units and qualifications.

The USI will make it easier for students to find and collate their VET achievements into a single authenticated transcript. It will also ensure that students’ VET records are not lost.

Q: What does it cost?

The USI is available online and at no cost to the student. This USI will stay with the student for life and be recorded with any nationally recognised VET course that is completed.

Q: What are the benefits of a USI?

  • Seamlessly link information about a student’s VET achievements, regardless of where they studied
  • Enable students to easily access secure digital transcripts of their achievements
  • Give students access to, and more control over, their educational information

If you do not have a USI or cannot get one, you can give permission for Watto Training to obtain one on your behalf on the course enrolment form.

 Our Team

Our trainers are selected for their industry experience, practical skills and knowledge, as well as passion for life, people and learning. The professionalism of our trainers provides clients with the reassurance that their service and delivery expectations will be met. Trainers utilize innovative training techniques and ensure a safe environment in which participants are able to transfer the theoretical and practical knowledge they have gained in the classroom to their workplaces.


Full payment must be received prior to course enrolment.

Q: What are my payment options?

Option 1: Credit Card.

Option 2: Cash.

Option 3: Bank Transfer.

Account Name: Watto Training Pty Ltd
BSB: 064 103
Account: 1025 8121

Option 4: We accept cheques.

Please Post Cheque to:
Watto Training
PO Box 436
Bulimba Q 4171



By appointment.


A student who wishes to cancel their enrolment must give notice in writing. This may be via email or letter. Watto Training staff who are approached with initial notice of cancelation are to ensure the student understands their rights with regards to the refunding of tuition fees. The student is also to be advised of other options such as suspending the enrolment and re-commencing in another scheduled training program.

Students who give written notice to cancel their enrolment and who are eligible for a refund are to be provided with a Refund Request Form. Student who may not be eligible but are requesting a refund should also be provided with the request form so the request can be properly considered by the Chief Executive Officer.


The following refund policy will apply:

  • Students who give notice to cancel their enrolment more than 10 days prior to the commencement of a program will be entitled to a full refund of fees paid.
  • Students who give notice to cancel their enrolment less than 10 days prior to the commencement of a program will be entitled to a 75% refund of fees paid. The amount retained (25%) by Watto Training is required to cover the costs of staff and resources which will have already been committed based on the students initial intention to undertake the training.
  • Students who cancel their enrolment after a training program has commenced will not be entitled to a refund of fees.

Discretion may be exercised by the Chief Executive Officer in all situations, if the student can demonstrate that extenuating or significant personal circumstance led to their withdrawal. In these cases, the student should be offered a full credit toward the tuition fee in another scheduled program in-lue of a refund. Chief Executive Officer may also authorise a refund of tuition fees if the circumstances require it.

Where refunds are approved, the refund payment must be paid to the student within 14 days from the time the student gave written notice to cancel their enrolment. Tuition refunds are to be paid via electronic funds transfer using the authorised bank account nominated by the student on the Refund Request Form.

Our Guarantee to Clients

If for any reason Watto Training is unable to fulfil its service agreement with a student, Watto Training must issue a full refund for any services not provided. The basis for determining “services not provided” is to be based on the units of competency completed by the student and which can be issued in a statement of attainment at the time the service is terminated.

Privacy Policy

Watto Training takes the privacy of students very seriously and complies with all legislative requirements. These include the Privacy Act 1988 and National Privacy Principles (2008).

Course Enrolment and Student Handbook

Please click on the following links for the Course Enrolment Form as well as the Student Handbook, containing information on our Policies and Procedures.

Contact Information

Contact: Brendan Watson

Telephone: 0459 840 006

Watto Training RTO Number 40791